Our Approach

Touchstone believes every client is unique and with them comes specific needs that vary from one organization to another.

Although every Touchstone solution is tailored to meet the current client, all of our work is rooted in the power of collaborative facilitation and the importance of consensus.

When approaching our work we identify and adopt a stakeholder approach that guides the organization towards effective operation and governing.

How do we do it?

Partnership: We partner with leaders and influencers in your organization to first understand and articulate the current challenges and future direction. When tackling any problem it is important to facilitate informed decision making based on a process that is explicit and produces outcomes.

Build: We identify and characterize the challenges involved in driving to a decision or deciding strategic intent. We leverage the appropriate stakeholder groups that add validity to decision-making. Our team works to build coalitions and establish governance structures, providing the proper backing for Leaders to make informed decisions.

Engage: We offer expert facilitation and mediation skills as well as consensus-driven meeting planning to bring stakeholders together. We educate on leadership challenges and encourage commitment and action. Our governance models ensure accountability and transparency in the decision making process.

Activate: Talk is cheap – We believe a decision is only valuable if it can be brought to action. Touchstone will work with leadership and stakeholders to build alignment, receive firm commitment and act on decisions. Powerful outcomes start with Touchstone agreements.